Healing doesn’t always happen in an office. Sometimes it begins in the quiet of your own home, one conversation at a time.

Compassionate, professional counselling from the comfort of your own space.

At Soulful Support Counselling, we understand that accessing meaningful mental health support isn't always easy.

Whether you're balancing work and family commitments, living in a regional area, or simply feel more comfortable in your own environment, Telehealth counselling offers a flexible and accessible alternative to in-person appointments.

Bree Edmondston is a Registered Counsellor offering individual and couples counselling via secure online sessions.

Areas of support include:

  • Anxiety, depression and emotional overwhelm

  • Trauma and complex trauma

  • ADHD and autism, through a neuroaffirming approach

  • Relationship challenges and couples counselling

  • Attachment patterns, self-worth and emotional regulation

  • Grief, loss and significant life transitions

Telehealth Appointment Availability

Telehealth appointments may be available sooner than in-person appointments at our Maitland office.

If you're looking to begin counselling, we welcome you to enquire about current online appointment availability.

Book Your Telehealth Appointment 
Please note this is for Telehealth appointments only. At present all in person sessions are at full capacity. If you are looking for in person session, please use the enquiry form to be placed on our waitlist

  • We believe so

    Bree has spent years counselling in-person as well as online and believes that there is little difference

    The convenience of online counselling far outweighs the slight differences

    The benefits of online counselling are:

    1. Convenience of not having to travel or go anywhere

    2. Comfort of your own home and surroundings

    3. Some people go and sit down the beach or somewhere nice in their car

    4. Not being seen by other people in a waiting room

    5. Saving money on travel

    6. Increased flexibility with times available for counselling

  • Yes, couples therapy can be successfully delivered via Telehealth. Many couples find it just as effective as in-person sessions, with the added benefits of comfort, flexibility, and convenience.

    During online sessions, both partners can join from the same location or separate locations, and the therapist facilitates communication, emotional connection, and skill-building just as they would face-to-face.

    Telehealth sessions are conducted in a secure, private online environment — ideal for busy couples, long-distance relationships, or those who simply prefer the comfort of their own home.

    What matters most is the connection and commitment between partners, not the setting.

  • Great question and a valid one

    My experience has been that as a counsellor your visual ability of picking up subtle nuances in the face, eyes and upper body movement increases.

    Just like a person who has limited sight increases their capacity to hear – our brain adjusts to our environment and we become more finely tuned to the upper body.

  • We use Zoom primarily. However we don’t want anyone to be disadvantaged from accessing counselling so we are flexible in other platforms. These may include: Google Meet, Skype, Teams, FaceTime (Apple users only), Messenger video.

    NB: it is important to note that 100% security guarantee of any video platform is not possible. Zoom is by far the most secure and we have never had any issues and we use every security measure that is possible with a paid account. However users use any technology on their devices at their own risk.

  • Most video apps are available on Laptop/Desktop, tablet and mobile (smart phones). Zoom is available on all of these devices.

    You do need to have a video camera on your device. Phones and tablets are built in but some computers do not have a built in webcam so please check.

  • Yes you do

    Video requires a reasonable amount of stable data so please ensure that your plan allows for this particularly if using your phone or tablet

    You also need quality internet otherwise it can affect the video and sound quality

    We ask that you have your phone next to you so that if we loose connection we can continue the session on the phone

  • The majority of people with the right device and adequate internet can use Zoom.

    You simply need to create a free account with Zoom

    Download the app onto your device and login. We then send you a unique link when you book and at the time of your session you simply click on the link and it will prompt you to open in the app.

    For you first use of Zoom we suggest opening it prior to the session as most operating systems (Windows, Mac, Android and iOS) require you to provide permission for Zoom to use the camera and mic

  • Yes we do

    This is particularly helpful for people who do not have the internet capability to do Zoom calls OR if there is some anxiety around being online.

    In some cases we do require a brief video call face to face prior to commencing phone counselling

ONLINE COUNSELLING FAQ’s

That is completely understandable. You want to have the best possible experience, it is important to you and to us.

We have provided some of the most common questions about online counselling. If you can’t find what you are looking for please contact us.

For other questions please check out general FAQ page

GOT OTHER QUESTIONS?